New branches and a distribution center, significant revenue growth, specialization of the offer, over 200 new jobs, and the development of a domestic and international groupage network are the most important achievements of Rhenus Logistics S.A. in 2012. Revenue growth is accompanied by record increases in shipment volumes – by 30% in domestic traffic and 15% in international traffic. The best results in the history of the Polish branch are, for Rhenus, proof of customer trust and a green light for further investments.
The year 2012 in all areas of the economy, including the logistics industry, was marked by recession. Trends were noticeable on the market that were intended to help companies survive this period, such as consolidations or seeking savings through outsourcing services, reducing employment, or changing the nature of sales. In a demanding economic situation, Rhenus Logistics adopted a strategy of developing services that distinguish the company from the competition. Thanks to consistent investments in contract logistics, e-commerce industry support, and the Home Delivery service, the company has created a comprehensive offer that precisely meets customer needs and builds lasting business relationships. This year’s 30% revenue growth, while maintaining a dynamic pace of building the company’s reach, confirms the effectiveness of the actions taken.
– Over the last 12 months, we have focused on selected areas. At the turn of 2012 and 2013, we decided to change the company name to Rhenus Logistics S.A., emphasizing the consistency and complementarity of our strategy. Thanks to specialization, consistency, and the high quality of our services, despite the economic crisis, we recorded record growth. In Goleniów, near Szczecin, we opened one of the most modern distribution centers. It is a project entirely dedicated to a client from the e-commerce sector, serving the Polish market and several European ones. Another project with a similar scope of serving individual customers was implemented near Poznań for one of the international publishers. Meanwhile, a 30% increase in volume in domestic distribution resulted in the opening of 3 new locations – in Łódź, Kraków, and Bydgoszcz – said Marcin Bartosz, General Manager of Rhenus Logistics in Poland.
In the case of specific solutions offered by Rhenus Logistics, the Home Delivery service recorded record growth in 2012, with its sales pace increasing by 23%. The service, which consists of delivering consumer electronics, home appliances, and furniture along with their carrying and assembly, also provides the final consumer with the possibility of returning and disposing of used equipment in an environmentally safe manner.
– Over a decade of providing the Home Delivery service in Poland, we have developed a comprehensive logistics system that combines transport and assembly services. As numerous studies show, more and more Poles are shopping for consumer electronics and home appliances online, which in turn generates demand for such services. We try to match our offer to their expectations as fully as possible. Consistent investments in quality improvement have allowed us to enjoy record results – added Marcin Bartosz.
In the last year, the company Rhenus Logistics conducted active operations in the area of international distribution, which in 2012 improved its handled volume by another 15%. The company launched new groupage connections and also intensified groupage connections with Russia. The area of air freight is constantly expanding. Growth was also recorded in the area of full truckload and less-than-truckload (FTL / LTL) transport, especially in the industrial sector. The company plans further investments in expanding its network, both at the domestic and international levels.
– This year’s results are wind in our sails, fueling us to act. We want products dedicated to the e-commerce sector and innovative, specialized solutions for contract logistics to constitute a significant part of our service portfolio. We intend to develop them based on European and Polish experience, both in 2013 and in the following years. In turn, in the area of freight logistics services, we plan to develop the Rhenus domestic network and international connections, especially groupage ones based on the international Rhenus network. Bearing in mind the increasing share of online commerce and changing consumer expectations, we are also directing our attention towards the successive improvement of the Home Delivery service – concluded Marcin Bartosz.