Intercity is simplifying its offer and lowering prices for those who buy tickets in advance – this is just the beginning of the changes.
– We asked our passengers what they expect. Thanks to them, we know exactly what we should change. Now it is time to do it – says Janusz Malinowski, CEO of Intercity.
Tickets will be the first to be addressed. The offer will be simplified, and promotions also require reorganization.
Simple rules
– Passengers want a transparent offer and simple tariffs. The system of nearly thirty promotions is complicated for them and can make it difficult to choose the best ticket – says Marcin Celejewski from the Intercity board, who is responsible for building the new offer.
Instead of complicated promotions, a simple “earlier = cheaper” rule will be introduced, known from airline ticket sales systems. Anyone who plans their trip in advance and buys a ticket ahead of time will pay less for it.
Without queues and rushing
The first ticket available under the new conditions will be the Holiday Ticket. It can be bought in advance, without queues and rushing, e.g., via the Internet. And that is not all. Anyone who plans a trip and buys a ticket in pre-sale will save up to 1/3 of its price. It is enough to buy the ticket at least 8 days before the trip or even a month in advance. With the Holiday Ticket, you can travel from December 1 to January 10. Sales start this Friday, November 16. Tickets are sold without any restrictions and cover all Express InterCity and Express trains. Additionally, all standard discounts and concessions will be taken into account. Holiday Tickets can be purchased online bilet.intercity.pl or at ticket offices.
Changes at Intercity
Simplifying tariffs is another step aimed at making life easier for travelers. This year, Intercity has developed its online sales service – instead of printing a ticket, it is enough to show it to the conductor on a smartphone or tablet screen. Thanks to this, passengers not only avoid queues but can also buy a ticket anywhere and at any time. With families with small children in mind, special carriages with a Little Traveler Zone have been prepared, where the youngest passengers can spend their journey pleasantly.
– This is not the end of the changes. We are preparing more, and we will announce the first of them as early as February. We believe in the principle that there is strength in simplicity. We will certainly surprise you positively more than once – adds Marcin Celejewski from Intercity.