For this purpose, a special web portal has been created, accessible to registered customers and partners of Ponetex Logistics. These amenities allow clients not only to place orders for shipping services but also to check the current location of the sent goods in real-time. The system is available 24 hours a day, 7 days a week.
On one hand, the changes mean savings in time and money for the customer, while on the other, they allow Ponetex Logistics to meet established environmental standards (including the ability to reduce paper consumption and the use of office equipment).
– The system has also improved cooperation between Ponetex Logistics and its logistics partners. Orders entered into the system are generated in logistics platforms in other regions of Poland, where they are handed over for distribution. Assigning statuses to individual shipments enables customers to receive information on the stage of their sent goods – says Andrzej Marglarczyk, Domestic Forwarding Manager at Ponetex Logistics.
The project was carried out in cooperation with SAFO sp. z o.o., which previously helped implement an integrated ERP system at Ponetex Logistics.