
The constant search for ways to ensure and maintain a competitive advantage in a dynamically changing economic and social environment has led to increasingly high requirements for distributors of goods and services. The modern buyer wants to be sure that the supplier can consistently maintain previously established quality standards. Clients increasingly demand high flexibility, speed of operation, and comprehensive service from transport, involving the carriage of any quantity of goods of various dimensions, to and from different countries, through customs clearance, warehousing, and distribution of shipments.
Meeting these requirements depends on comprehensive research into logistics processes in order to plan them rationally. The issue of researching logistics processes is not a new research topic, but under conditions of market liberalization, it is gaining particular importance, primarily because it is a factor in the fight against competition. Knowledge of the logistics system and the processes occurring within it is of fundamental importance for efficient and effective logistics operations in the sphere of trade. The functioning of companies operating in modern, global markets without effective logistics is almost impossible, hence the constant search for tools to improve its processes seems to be a necessity of the times.
Process mapping
Process mapping is a tool that enables the improvement of existing processes and the implementation of a process structure in an organization, and also allows for a better understanding of current processes and the elimination or simplification of those that require change.
A process map is, in general, a tool that enables the visualization of a complex of activities and the assessment of the structuring of each process and sub-process at its current stage. It is an image representing all functions that are carried out within an organization to create a final product (or products). A graphical presentation of the process. The map is created by a sequence of activities or tasks representing the work flow. It is an ordered image of the process structure, their mutual relations and connections, taking into account the sequence of execution of individual activities in the process. A correctly prepared process map allows for the identification of the main process connections, the determination of the time necessary to perform individual activities in the process, and the indication of illogical, unnecessary, or uneconomical activities. (…)
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Source: Logistyka Magazine 4/2010
Mapping and simulation of logistics processes – PDF file for download









