Is it possible to manage orders and deliveries remotely? How to make cooperation with a logistics operator as easy as possible? Dachser offers its customers the eLogistics communication platform, which, thanks to the use of online tools, enables customers to manage the transport of goods.
In order to work effectively for its clients, a logistics company must have the appropriate IT infrastructure. Nowadays, IT systems not only help in management and optimize logistics processes, but also create a specific platform for communication with the client. Dachser, a globally operating logistics provider, offers its customers a range of online applications that facilitate daily cooperation and communication.
Constant contact and control
eLogistics applications were created to enable customers to maintain constant contact with the operator, facilitate access to information about shipments, and help manage orders online efficiently. Thanks to these applications, many tasks can be performed easily, conveniently, and quickly. Among other things, the customer can calculate the cost of transport on the website, send an order with one click, and then monitor the status of their shipment.
– Our customers highly value the ability to work on the eLogistics online platform – they can easily and quickly send orders, track their transport, and efficiently manage shipments. Using eLogistics is very easy and intuitive; customers only need internet access – says Grzegorz Lichocik, President of Dachser in Poland.
Worldwide, 12,000 Dachser customers use eLogistics applications, and 300 in Poland. The most popular customer operations in eLogistics are sending orders, calculating costs, checking shipment status, and settling invoices.
eLogistics applications:
Shipmentpointer – Provides instant access to shipment data. Shipment status can also be obtained via SMS.
Shipmentcontrol – Thanks to the use of GPRS technology, it tracks shipments – information from the driver’s mobile device is sent to the central system. Customers can quickly obtain information, e.g., about the delivery time.
Transport order – A system for placing forwarding orders and customer orders online. Thanks to integration with the TMS (transport management system), the application can be personalized.
Freightquotation – Enables calculation of transport costs
Warehousecontrol – Enables tracking of shipment status in the warehouse. You can check both the status of the shipment and track the goods by serial number.
Productpilot – Facilitates the selection of appropriate entargo services. It allows you to determine the delivery time throughout Europe; just enter the country code and postal code.
Order monitor – Enables detailed monitoring of orders placed with suppliers from around the world. Customers can use advanced search functions, create reports, and upload documents to the server.
Invoicecenter – Enables invoice management.
Palletpoolaccount – Electronic pallet accounting, covering the management of Euro-pallets, Dusseldorf pallets, and crates.