Since February 2010, passengers using catering car services can use laptops. However, to ensure a comfortable atmosphere for restaurant guests, the company has introduced a maximum of two breaks for using portable computers, each no longer than 50 minutes – the first during breakfast time and the second during lunchtime. Breaks in laptop usage will be determined based on traffic intensity in restaurant or bar cars, and information about this will be available on specially prepared posters.
– We are using proven models. Such a solution has been successfully applied for years in Western European countries, including Switzerland – emphasized Andrzej Buczkowski, Director of Development and Marketing at WARS S.A.
– The primary goal of our actions is full customer satisfaction. It is with them in mind that we make decisions, which is why, among other things, we want to enable them to use laptops in restaurant and bar cars – said Krzysztof Supa, President of the Management Board of WARS S.A.
A new menu will also appear in WARS cars. The changes assume the seasonality of served dishes. Different meals will appear in the spring offer, while others will be in the autumn-winter offer. Additionally, the menu will include vegetarian dishes and a new range of desserts. A coffee menu will also be available. By June 2010, restaurant and bar cars on most connections will be equipped with LAVAZZA coffee machines. Another step in building positive relationships with the customer is the new website www.wars.pl.