The goal of the Logistics Operator of the Year research program is to identify best practices in logistics, provide the opportunity to compare achievements with the best companies, define the reasons for success in competitive struggles, and distinguish the best logistics service operators. The winner is selected through customer opinion surveys of transport, logistics, and freight forwarding companies.
– TNT Express Worldwide Poland is the first company in the history of the program to defend its position as the leader in the ranking of logistics companies most highly valued by customers in Poland – says Piotr Szreter from Data Group Consulting. – TNT Express stands out not only for customer trust but also for excellent financial results, occupying top positions in the Top 500 ranking in recent years (a study of the most effectively managed transport and logistics companies, covering 500 industry entities).
The repeated title of Logistics Operator of the Year confirms the effectiveness of the strategy adopted by TNT and the iron consistency in its implementation.
– I am thinking in particular of the company’s dynamic development based on organic growth, which ensures customers unwavering quality of services provided. For years, TNT has been actively influencing the shaping of industry standards, not only by offering the highest quality but above all by defining the directions for the development of express transport services – starting from the introduction of economic road transport services to the market many years ago, proposing a comprehensive offer of special services, or recently offering customers the widest range of guaranteed morning deliveries – says Robert Mianowski, General Manager of TNT Express Poland.
In this year’s sixth edition of the Logistics Operator of the Year program, several dozen leading companies in the transport, logistics, and freight forwarding market in Poland were analyzed. The study, which was conducted using the method of telephone interviews on a representative sample of customers, brought a lot of interesting information about trends in the logistics market. According to Piotr Szreter, the research results indicate that companies that effectively compete in the logistics market today will secure an advantage over less efficient competitors for many years to come. This is due to the rapidly growing demand for services, which many competitors are unable to meet today.