National organizations and central government offices in the United Kingdom use automated high-bay warehouses for document storage with rapid access capabilities more frequently than similar organizations in other countries.
A typical example of a center providing services for the storage and rapid retrieval of documents for individuals and companies is the Nationwide Building Society in Northampton, which belongs to one of the largest building societies. Documents retrieved from the high-bay warehouse flow within minutes to the appropriate document processing stations, where necessary operations are performed, such as those requiring the provision of a residential property land register, opening a savings account, granting a loan, concluding an insurance contract, etc. Customer satisfaction and lower investment and operating costs compared to those previously used in similar administrative centers and offices are the primary goals of the company managing the center in Northampton.
The article comes from the magazine “Logistyka” 2001/3.