Transport belongs to the fundamental service sectors that significantly influence socio-economic development and the growth of the population’s standard of living. The competitiveness of transport services increases with interest in the services offered, which are oriented towards fulfilling the basic goals of customers (safety, speed, quality, reliability, as well as economic acceptability). The article deals with the issue of the possibility of using appropriate application methods that allow for the best quantification of further customer requirements in the field of transport, as well as contributing to the realization of strategic goals and development and improving decision-making regarding further development in the region.REGIONAL MANAGEMENT – TOOL FOR TRANSPORT DEVELOPMENT
Transport is part of a fundamental sector with a service character that noticeably influences social-economic development and the growth of the population’s standard of living.
Competitive ability of provided service in transport grows with interest in offered services that are oriented to the fulfillment of fundamental customer goals (safety, speed, quality, reliability, and also economic acceptability). The article deals with problems of possible application of appropriate methods that allow reaching the best quantification of further customer requirements in transport, also contributing to the realization of strategic objectives and development and improving decision-making concerning future trends in the region.
1. INTRODUCTION
Transport represents a certain form of social activity and economic activity, which consists of moving material objects and persons (i.e., a direct connection with migration) in various contexts (volume, time, or spatial) using various means of transport and technologies along a transport route. (…)
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Source: Logistics Magazine
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