General cargo, i.e., goods shipped in small packages, requires a smooth flow, unrestricted by long-term customs procedures. Poland’s accession to the European Union, which involved the “abolition of borders” within the member states, led to the dynamic development of the general cargo forwarding sector. This was also influenced by the general market trend of increasing delivery frequency and reducing the one-time quantity of delivered goods.
– General cargo forwarding is currently a good solution because it allows for savings and reduces business risk. That is why companies are increasingly using general cargo in difficult times for them – says Anna Grulkowska, President of the Management Board of Leartes.
The number of general cargo shipments increased by approximately 100% between 2003 and 2005. In subsequent years, this growth remained at the level of 20%. Since the beginning of the economic slowdown that occurred in 2008, a sudden increase in the number of general cargo transport offers has been visible. This confirms that there is a high demand for the transport of smaller quantities of goods during a downturn. In the first half of 2010, this trend continued, and further increases in general cargo turnover can be observed.
– Many logistics operators and forwarders provide general cargo services because they know that it is general cargo that is now facing the greatest development. It is a very economically advantageous solution. There is currently more and more information in the media about new general cargo routes. Our company also recognizes this general market trend, and we are taking steps to intensify our involvement in this sector. We are currently in the process of expanding our general cargo forwarding department. We are looking for experienced experts in this field – adds Anna Grulkowska.
When choosing a forwarder to handle general cargo transport, companies should pay attention to several elements. One such factor is the price, which includes freight rates as well as additional shipment insurance and the preparation of transport documentation. When deciding on a specific forwarder’s offer, a company should be guided in particular by the timeliness of deliveries. Equally important factors are the forwarder’s experience and financial credibility, which guarantee a specific quality of service delivery. These elements give the client a sense of security and confidence that the shipment will be delivered undamaged.
– Good cooperation is also determined by efficient communication with the client and responding to the individual needs and expectations of each client – states Anna Grulkowska from Leartes.
Important determinants of high-quality general cargo service also include the use of “just in time” and “door to door” solutions.