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FieldService

Consafe Logistics has launched a groundbreaking solution for field service technicians.

The goal of Consafe Logistics is to design and implement IT systems that provide a competitive advantage in the logistics industry. The company’s offer includes high-end WMS (Warehouse Management Systems) for warehouse management as well as mobile solutions for transport, trade, and service companies. These solutions have been applied in many renowned companies. The FieldService application provides constant access to information about devices being repaired and their repair history, anytime and anywhere. Seamless data entry and the generation of service reports allow for real-time updates of data in the central company system. The FieldService solution is a complete, ready-to-use system designed to increase the efficiency of field technicians. This system enables the monitoring of work, including service programs, installations, and maintenance. It controls data regarding orders, such as current service, parts needed for the repair of a given device, and the device’s location. It also ensures the maintenance of necessary spare parts stocks in service technicians’ vehicles, notifying them of dwindling resources and the need for replenishment. It is possible to check every order at an individual level, determine its structure, and location. Registration and reporting of service visits are carried out in a smooth and easy way, with continuous data updates in the company’s central system. The operating platform for the FieldService application is the Duplo modular system.

– It is worth mentioning – adds Jarosław Bukowski, Sales & Marketing Manager at Consafe Logistics – that Duplo, the modular system from Consafe Logistics used in the FieldService application, offers many standard functions and modules developed specifically for the needs of service technicians. This means that every solution is individually tailored to the needs of the clients. We are satisfied with the implementations to date and the interest from companies in various industries in the FieldService solution. For us, this means that we are offering a high-quality product.

In addition to FieldService, the Consafe Logistics offer also includes other mobile solutions: ControlTransport (for transport and logistics), MobileSale (supports field sales), and DynamicStore (a solution for retail).