The DSV Daily Pallet groupage service joins the regular transports carried out for Phillips in Europe. Thanks to a personalized solution prepared by DSV, the operator was able to offer its client a financially advantageous alternative to courier services.
Road transport is a constant element of the logistics service provided for Phillips by DSV. However, the company’s needs also include a number of irregular orders from smaller suppliers or directed to retailers that do not fit into the established transport schedule. In such cases, the client most often uses the services of subcontractors specializing in courier shipments due to the speed of ad-hoc order fulfillment and easy access to transport rates. The Dutch branch of DSV decided to take on this challenge by presenting the client with an alternative in the form of the DSV Daily Pallet groupage service.
– The key challenge for this type of irregular, smaller transport is two factors – lead time and price. It is true that the groupage service will not operate at the same express pace as courier services, but this does not change the fact that we are able to offer pickups and deliveries within a set time. At the same time, our online booking system is in no way inferior to the standards of courier companies, and the rates for the groupage service are definitely more favorable – says Paul van der Sterren, Sales Manager at DSV Road Netherlands, who presented the capabilities of DSV Daily Pallet to Phillips.
To effectively integrate Phillips’ internal booking system with the Daily Pallet service, DSV created a dedicated rate and transport schedule calculator for the client. Thanks to this solution, DSV was able to offer handling of irregular transports of smaller shipments on terms very similar to courier service standards at a much lower price.
The DSV Daily Pallet service is the result of detailed consumer research conducted by DSV among over 1,300 clients in 21 European countries. The new service was tested and refined for nearly a year and a half so that at the time of its official launch, it could offer DSV clients daily pickups, shipments, and high delivery punctuality for shipments across Europe.