The DHL.com website operates in 140 countries worldwide, offering more user-friendly access to all global logistics and postal services. Here, you can find, among other things, essential information about each DHL division and the Deutsche Post DHL Group, including job postings and media materials. The new global site encompasses a total of 80,000 web pages, presenting DHL services in 40 different languages.
– The new DHL.com website provides easy access to all services offered by DHL worldwide and meets the needs of customers who contact us online. Its launch simplifies the process of using our services and products and streamlines customer communication with the appropriate contacts – said Christof Ehrhart, Executive Vice President Corporate Communications at Deutsche Post DHL.
The launch of the new DHL.com site is linked to the implementation of the Group’s Strategy 2015 and the “ONE DHL” concept. It supports brand value by offering proactive solutions, personal commitment, and strengthening the position of local DHL divisions. It is also the primary marketing, sales, and communication channel between DHL and its customers. Its significance is evidenced by the fact that in 2009 alone, the company recorded 110 million visits to its website. As part of the project, a new website, www.DHL-brandworld.com, was also launched. Its goal is to promote the DHL brand. The site offers a look behind the scenes of one of the largest logistics companies. Internet users who visit this site will be able to read about the DHL Mission, brand values, or customer success stories. News about marketing campaigns and special projects, such as logistics partnerships with Formula 1, Fashion Week, or the Gewandhaus Orchestra in Leipzig, will also be posted here. Online games have also been prepared for internet users. They can also participate in special virtual events, such as following F1 experts on Twitter.