DHL Express (Poland) has received the Amber Statuette for shaping organizational culture in the 10th jubilee edition of the 2009 Human Resources Management Leader Competition. The competition is organized by the Institute of Labour and Social Studies (IPISS). The honorary patronage of this year’s edition was held by Waldemar Pawlak, Deputy Prime Minister and Minister of Economy.
– The change in DHL Express’s organizational culture is defined by maintaining a balance between the company’s business goals and the needs of its employees. This is a long-term process, and we are at the beginning. We know it will require consistency in implementation, innovation in the solutions applied, and above all, support from all employees – said Maja Chabińska-Rossakowska, HR Director and member of the board of DHL Express (Poland). – Being appreciated and recognized for our actions by such a prestigious Competition Jury is a true honor for us.
Shaping and changing the organizational culture of DHL Express is one of the most important programs currently being implemented in the area of human resources management. The development of its foundations utilized, among other things, the results of employee opinion surveys, as well as an organizational culture audit and a 360-degree survey, which covered a group of over 60 managers and the company’s management. As a result of the latter project, a group of Culture Ambassadors was formed, whose task is to promote changes among employees. One of the first effects of this group’s work was the commencement of work on the 10 pillars of culture and the creation of a Strategic Council, allowing for the joint development of solutions to increase the efficiency of work processes. Of key importance in the implementation of the entire project is the First Choice program, which assumes an increase in employee engagement and encourages them to take innovative actions.
– The success of the process of shaping a new organizational culture will be decided by our employees. We know for sure that their engagement is our greatest capital. I am convinced that this direction of the long-term development strategy of DHL Express will prove successful regardless of whether we are operating in times of prosperity or facing an economic slowdown – concluded Maja Chabińska-Rossakowska.
The goal of the Human Resources Management Leader Competition is to promote knowledge and practical experience in the field of human resources management by distinguishing companies that are successful in this area of management. The competition consists of two stages. In the first, participants fill out a questionnaire divided into specific problem areas. In the second, independent experts conduct an audit. Based on this information, the Competition Jury selects the winners. The Jury, chaired by Prof. Stanisława Borkowska from IPISS, included representatives from, among others, the Ministry of Labour and Social Policy, the Polish Confederation of Private Employers Lewiatan, the National Bank of Poland, the Polish Human Resources Promotion Foundation, and the Polish Association for Human Resources Management. After the conclusion of each edition, a report on the research conducted among its participants is published. This year, 19 companies were awarded.