arvato services Polska, a leader in comprehensive outsourcing solutions, has entered into a partnership with the new virtual mobile network GaduAIR, created by Gadu-Gadu. arvato is responsible for the full logistics support of phone kits.
The logistics services that arvato performs for the telecommunications operator created by GG Network SA under the name GaduAIR include full order processing for phone kits with SIM cards for the new virtual mobile network. Coordination will be handled by the arvato logistics center in Błonie near Warsaw. The company will handle the warehousing and distribution of the phone kits as well as the production of materials necessary for personalized shipping. arvato will also be responsible for coordinating cooperation with Poczta Polska and courier companies, as well as managing databases and providing comprehensive returns handling.
– The innovative venture by GG Network is yet another mobile telephony service in Poland that primarily aims to meet the needs and expectations of people who are active internet users and communicate using Gadu-Gadu, a messenger so popular in Poland, especially among young people – says Waldemar Kaczmarek, Director of the Telco and New Technologies Area at arvato services Polska. – I am pleased that GG Network decided to entrust the logistics of this project to us. This is the second virtual operator (the first being myAvon) that we support in terms of logistics. Thanks to this, our experience can be fully and efficiently utilized to support new projects in the field of mobile telephony. This allows us to actively contribute to the success of GG Network. We are convinced that our cooperation will be satisfactory for both parties and that thanks to our commitment, everyone who chooses the GaduAIR solution will receive their new, unique product in a short time.
arvato specializes in logistics services for current and future virtual operators (MVNOs), as well as manufacturers and distributors of mobile phones and mobile network operators. To this end, it uses a specialized infrastructure and IT platform dedicated to supporting logistics processes for mobile telephony products.
– Cooperation with arvato services Polska is a guarantee for us of logistics that meets the highest global standards in terms of quality and operational safety. We want customers using our mobile telephony to be convinced that every element of the GaduAIR offer meets their expectations. This also applies to the project’s logistics. We are convinced that the services of arvato services Polska, which has many years of experience in this field, are the best choice for us – says Marcin Polański from the Telecommunications Department of GG Network SA, responsible for the project implementation.