For customers owning a minimum of 5 Volvo buses, the company grants so-called internal authorization, which includes:
• provision of a package of necessary tools for repairing Volvo buses as part of the contract
• training of the customer’s technical support staff
• execution of adaptation works for parts of the workshop
• provision of software and training of designated employees in terms of cooperation with the after-sales service center
• provision of service literature.
• training of the customer’s technical support staff
• execution of adaptation works for parts of the workshop
• provision of software and training of designated employees in terms of cooperation with the after-sales service center
• provision of service literature.
In 1997, Volvo Truck Poland was awarded a Quality System Certificate by Bureau Veritas Quality International, in accordance with the requirements of the ISO 9002:1994 standard. In 1999, Volvo Poland received the ISO 9002 Certificate, and in July 2002, Volvo Polska Sp. z o.o., Industrial Center, received a Quality Certificate in accordance with the requirements of the ISO 9001:2000 standard in the scope of design and production of buses and assembly of bus chassis. The certifying body was Lloyd’s Register Quality Assurance.
The company’s philosophy is based on three overarching values: quality, safety, and environmental protection. In May 2000, Volvo Polska Sp. z o.o., Industrial Center, received an Environmental Management System certificate in accordance with the ISO 14001:1996 standard in the scope of production of buses, trucks, and assembly of bus chassis.
The article comes from the magazine “Logistyka” 6/2004.