Logistics in meeting the material needs of hotel and catering services is an opportunity to build structures and provide them with tools that will allow for the optimization of costs of accumulating and maintaining stocks, necessary to ensure the highest possible level of customer service.
Forecasting, the system of calculating needs and costs used in logistics procedures, require close cooperation with marketing or purchasing or sales departments. Managers of hotel and catering teams, tourist and recreational facilities must today calculate costs, beyond revenues, more and more thoroughly, striving to identify them in terms of size, justification for their occurrence, nature, and the possibility of reduction.
Hotel management is most often defined as: defining goals and striving to achieve them, motivating people and teams to carry out established tasks, making decisions in a way that ensures the continued functioning of the organization and the realization of the goals facing it; the process of achieving set goals through coordination, cooperation, and initiating the actions of appropriate human teams, effective use of resources for the implementation of the organization’s plans as well as individual enterprises.
The article comes from the magazine “Logistyka” 2003/6.