Research conducted by the Maritime University of Szczecin indicates that as many as 75% of InPost Paczkomaty® users rate them better or much better than traditional courier services. At the same time, 89% of respondents are willing to recommend delivery to terminals to their friends.
– InPost Paczkomaty® guarantee not only an extremely fast and reliable form of delivery, but above all, they create a completely new standard – they are available 24 hours a day, 7 days a week, and picking up a parcel through them takes only a few seconds. This is a true innovation in the delivery market for the e-commerce sector and, most importantly, a huge convenience for e-consumers. In 2014, the number of parcels handled by our devices was as much as 90.5% higher compared to 2013, and comparing the results achieved over the last two years, we have reached a growth rate of 440%. InPost Paczkomaty® will always surpass courier services in terms of convenience, while also being more efficient. In my opinion, the key remains cooperation with couriers, which will allow for the creation of a completely new, multi-channel logistics model – just as is the case with TNT Express, with whom we cooperate in Italy – comments Rafał Brzoska, CEO of the Integer.pl Group, the operator of the InPost Paczkomaty® network.
There are already over 1,300 InPost Paczkomaty® operating in Poland – the network has been expanded by 200 locations compared to the end of 2014. The decision to expand stems from the growing needs of residents in smaller towns, who are increasingly using the offer of e-shops, and aims to provide them with the ability to pick up parcels 24/7. The Integer.pl Group intends to continue its expansion and will install a total of 600 new terminals in 2015.
In 2014, InPost Paczkomaty® once again broke popularity records among Polish e-shop users. The number of parcels delivered via terminals increased by over 90.5% compared to 2013 and by 440% compared to 2012. In the fourth quarter of 2014, InPost concluded an agreement with Allegro on strategic cooperation regarding the delivery of products ordered online. Now, in the shipping options, every e-seller can add new possibilities: Allegro Paczkomaty® InPost (PLN 7.99) and Allegro Polecony InPost (PLN 3.94). This is the cheapest form of delivery available – both in relation to a registered letter and a parcel. In each of these options, customers are guaranteed a free return of purchased goods.
InPost Paczkomaty® are already operating on 5 continents, including countries such as: Great Britain, France, Italy, Poland, Ireland, Iceland, Lithuania, Latvia, Estonia, Russia, Czech Republic, Slovakia, Colombia, Canada, Australia, Saudi Arabia. By the end of 2015, over 5,000 InPost Paczkomaty® will be available worldwide in various business models. The company plans to install another 4,000 terminals in Europe, Asia, the Americas, as well as in the Middle East and Africa.
The highest quality of services of the Integer.pl Group is confirmed by awards: Polish internet users have awarded InPost for the third time with the Ekomersy award in the category “Best product/service supporting e-shop logistics”. The company’s innovation has been recognized, among others, by the WPROST weekly with the title of “Innovator of the Year 2014” and it won the “Leader of Modern Technologies” competition organized by the Institute of New Technologies. The Integer.pl Group also received a Special Award in the “Polish Company – International Champion” competition for dynamic expansion and promotion of Poland abroad. Consistent development of the company is also confirmed by the “Business Gazelles” title awarded by Puls Biznesu to the most dynamically developing Polish companies.