The express delivery services company, FedEx Express, has opened a new branch in Chorzów.
– We are committed to continuously increasing the quality of our services. We believe that combining the FedEx branches in Katowice and Kędzierzyn-Koźle, their teams, experience, and potential, will allow for an increase in operational capabilities and higher standards of customer service – says Mariusz Mik, Managing Director of FedEx Express Poland.
The new facility, with an area of 7,000 sq. m. and the possibility of expansion by another 3,300 sq. m., is located in the modern Prologis Park Chorzów logistics complex. It is situated in the immediate vicinity of the A4 motorway and near the Gliwice-Sośnica junction, which is the intersection of the two largest international transport corridors in Poland. The new location has much better connectivity in terms of road infrastructure, which streamlines the process of delivering shipments to any place in the country and the world.
Opening the new location in Chorzów allows for increased operational capabilities and higher standards of customer service. The facility’s expanded infrastructure enables FedEx couriers to load vehicles more efficiently, which in turn translates into earlier departures and deliveries, and consequently – faster customer service. The branch has been equipped with, among other things, 9 Line Haul ramps, 15 Line Haul parking spaces, as well as 22 loading docks for courier vehicles and 32 courier gates.
FedEx has also launched a sorting center at its new location, which handles shipments from southern Poland as well as from Wrocław and Poznań. The launch of an innovative parcel sorting system, consisting of roller modules with built-in parcel scales, significantly speeds up parcel delivery to customers in these regions.
– We are constantly improving our transport network and operations structure – says Mariusz Mik. – The opening of the branch in Chorzów is confirmation of this. We are confident that this will increase the satisfaction of our customers, which is our highest priority.