We live faster and faster and are constantly looking for ways to save time, which is why Poczta Polska is introducing many additional services and functionalities to its offer. Thanks to electronic notification (eINFO: awizo), you can receive information about registered mail notifications via SMS or e-mail. It is also possible to use the “Registered mail to the mailbox” service, and thanks to e-Forms, both of these services can be ordered via the website – without leaving your home.
eINFO: notification
Simply fill out the “Request for receiving notifications in electronic form” via the website (e-Forms) or go to a post office and submit the paper version of the form in person, and notifications about registered mail will be sent via SMS or e-mail.
Registered mail to the mailbox
Thanks to this service, registered mail can be left by the postman directly in the recipient’s mailbox (applies to registered letters without return receipt and in a size that allows insertion into the mailbox). Additionally, you can use the option of receiving free SMS or e-mails (eINFO: notification) with information about the delivery of registered mail to your mailbox. Simply provide your phone number or e-mail address. A request for delivery of registered mail to a mailbox can be submitted via the website or in a traditional paper version at a post office.
Collection at a point
Collection at a point is a convenient solution that allows you to pick up a parcel at a convenient place and time, while doing your daily activities. There are several thousand collection points available. Poczta Polska S.A. provides the option of collecting courier and parcel shipments at post offices and at nearly 1,000 Orlen gas stations, most of which are open 24/7. By using this option, the customer will be notified via SMS that the parcel is waiting for collection at the location indicated by them.
eINFO: shipment
Thanks to this service, every shipment sent under the Pocztex service in the Ekspres 24 service and non-universal postal services, such as: PACZKA24, PACZKA48, can be electronically announced by sending an SMS to the recipient with information about the shipment, an attempted delivery, notification, or the address of the facility where the courier delivered the shipment according to the sender’s wish.
PO Box
Thanks to the possibility of renting your own PO box at any selected facility where boxes are available, the customer gains the ability to collect unregistered mail and notifications about registered mail.
e-Forms
For over a year, it has been possible to use e-Forms, thanks to which you can submit requests for free services of Poczta Polska S.A. such as:
– eINFO: notification
– Registered mail to the mailbox
And since October 2015, e-Forms have also been expanded to include paid services:
– Delivery on request
– Forwarding of shipments
– Storage of shipments
Thanks to the introduction of e-Forms, you gain the ability to quickly and conveniently order and use postal services without leaving your home.