DHL Freight, a provider of road freight services in Europe, has increased its rates for less-than-truckload (LTL) shipments by an average of 6 percent. This will allow for maintaining a high level of service in the context of the new market situation.
DHL Freight places great emphasis on offering customers the highest quality of service and ensuring consistent quality standards across Europe. To this end, the company has been investing for several years in automation, network quality, and customer service.
– The market is changing at a rapid pace, as a result of which we are facing a new reality. In the industry, we are observing increasingly strong cost pressure, while simultaneously needing to deliver the expected quality of services, introduce new technologies, and ensure uniform standards across the entire network – says Amadou Diallo, CEO of DHL Freight.
The domestic and international LTL market is struggling with high cost pressure caused by fuel price fluctuations and available transport capacities, wage increases related to the shortage of drivers in the labor market, regulations concerning minimum wage, higher administrative fees for insurance and environmental protection, as well as a decrease in the average size of shipments and an increase in the frequency of deliveries. DHL Freight operates in over 50 countries and territories and employs approximately 13,000 people.