The essence of collective transport and the concept of efficiency of public collective transport entities
Human activity or the performance of daily tasks is associated with movement. In urban areas, public collective transport serves this purpose. It is a generally accessible, regular transport of persons performed at specified intervals and along a specified transport line, transport lines, or a transport network.
Public collective transport is carried out on the principles of regulated competition, in accordance with the rules set out in the act and taking into account the needs of sustainable development of public collective transport. Public collective transport may be carried out on the basis of:
- a contract for the provision of services in the field of public collective transport;
- confirmation of transport notification;
- a decision on granting open access.
Currently, entities with varying degrees of involvement in the transport process operate on the urban transport services market. These include: transport organizers, transport operators, and carriers.
According to the Act on Public Road Transport, a public collective transport organizer is the appropriate local government unit or the minister responsible for transport, ensuring the functioning of public collective transport in a given area. The role of the organizer does not consist of performing the transport itself, but of carrying out organizational activities related to it. The basic operations of a transport organizer include:
- pre-transport operations – transport-related consulting, transport process concept, preparation and conclusion of contracts,
- operations during transport – organization and coordination of tasks, control of performed tasks, coordination of transfer activities,
- post-transport operations – organization of quality control of the transport process, securing documentation, handling complaints.
Detailed tasks of the urban transport organizer include:
- market research of urban transport services,
- designing urban transport development,
- developing timetables,
- selling tickets for services rendered,
- ticket inspection,
- sales promotion,
- preparing tariff projects,
- determining the level of subsidies for urban transport services,
- concluding contracts with carriers for the provision of transport services,
- executing payments for transport services,
- monitoring the implementation of contracts in terms of quality and quantity,
- preparing and making available information on the functioning of urban transport,
- installing, repairing, and maintaining bus shelters,
- maintaining the cleanliness of shelters and stops.
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Source: Logistyka Magazine
Hartenberger-Liszek_Diagnozowanie_efektywnosci_firm_transportowych.pdf