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PEKAES improves customer service quality in Krakow

PEKAES improves customer service quality in Krakow

Logistics operator PEKAES is consistently implementing its strategy to improve the efficiency and quality of its services. In response to the steadily growing number of orders from the Lesser Poland region, the company has decided to move its Krakow branch to Skawina, where it has significantly larger and better-equipped warehouse space along with offices.

The modern terminal is located just a dozen or so kilometers southwest of Krakow, which guarantees quick access to the capital of Lesser Poland and the A4 motorway. This is extremely important for strategic clients, where a short delivery time is a key aspect of cooperation and an element of building market advantage.
The warehouse’s attractive location in terms of transport links streamlines operational processes and fits into the trend of cost optimization. It also allows for maintaining the current high quality of services provided, even with a significantly larger volume of shipments.

– For a long time, we have been noticing growing interest in the PEKAES offer in the Lesser Poland region. The terminal in Skawina is characterized by high throughput, which allows for faster and more efficient handling of all less-than-truckload (LTL) transport orders. In accordance with international standards – says Arkadiusz Filipowski, member of the board of PEKAES SA.

The change of the branch’s headquarters is part of the company’s new development strategy, which includes offering comprehensive logistics services that meet the needs of the most demanding contractors. PEKAES successfully participates in tenders and acquires new, reference clients for whom the most important thing is the comfort of working with a proven and trustworthy partner. The increase in demand for PEKAES services is also noticeable in other parts of the country. In recent months alone, the company has changed its locations in Rzeszow, Bialystok, Gdynia, and Poznan.