
DHL Express (Poland), a leader in the international express shipping market, has received authorization to use the simplified procedure and the option for centralized clearance within the country.
DHL Express (Poland) is the first carrier in the country to have been given the opportunity to participate in the first phase of implementing new customs regulations in Poland. Working with the Customs Chamber in Warsaw and the Warsaw Customs Office III “Airport” on the effective and efficient implementation of the changes, DHL Express (Poland) successfully passed the verification process and received a single national authorization to use the simplified procedure for imports and exports. As part of this authorization, it gained an additional facilitation in the implementation of the simplified procedure, namely centralized clearance. As part of the company’s cooperation with the Customs Chamber and other customs authorities, the first centralized customs clearance solution in the country was introduced. Centralized clearance of customs declarations at the Customs Office III “Airport” in Warsaw began on August 5th of this year.
– The main axis of the operational strategy implemented by the Customs Service is the customer perspective. The priority is two key elements: shortening handling time and reducing costs for the customer. The national authorization for the simplified procedure at the place and centralized clearance is a response to the requirements and expectations of entrepreneurs. The experience of the Customs Chamber in Warsaw to date shows that close and partnership-based cooperation between a company and the customs authority, preceding the submission of an application for a national authorization, results in efficient and economical proceedings – said Ms. Renata Mateńka, Senior Specialist at the Entrepreneur Service Department of the Customs Chamber in Warsaw.
Thanks to flexible and simplified customs clearance procedures, DHL Express (Poland) can offer new, beneficial solutions for the international shipping business, co-creating a new quality of customs service for business entities in trade.
– Carrying out such a complex process would not have been possible without the full commitment and excellent cooperation of many people on both sides – the Customs Chamber in Warsaw, other customs authorities, and our company. The attitude of the representatives of the customs administration authorities and their work allowed for the implementation of this complex process in an orderly manner and without difficulties for our company’s customers – said Tomasz Buraś, Managing Director of DHL Express (Poland). – We are grateful for the excellent cooperation in the process of implementing the guidelines of the Regulation of the Minister of Finance of April 16, 2014, amending the regulation on the local jurisdiction of customs authorities. It is on the basis of the aforementioned regulation that our company obtained a single national authorization and the possibility of customs clearance under the centralized simplified procedure within the country.
The implementation of a unified customs clearance process brings many benefits both for the customers of DHL Express (Poland) and its employees at the gateways. First and foremost, it allows for the application of uniform requirements to customers across the country and their shipments, while improvements and simplifications in clearances speed up the customs clearance of customer shipments. Customs service on the part of the customs office is now available 24/7, and the handling of declarations is efficient and fast. The short response time of the Customs Office III “Airport” in Warsaw and faster customs clearance translate into work efficiency and the effectiveness of employees at DHL Express Customs Agencies.
The use of centralized clearance within the country allows DHL Express (Poland) to manage customs clearances from a single location, regardless of the location of the goods subject to customs procedures within Poland. Furthermore, it ensures greater control over the accuracy of customs transactions.
At the same time, DHL Express (Poland) announces further cooperation with the Customs Chamber towards introducing further improvements to customs processes in customer service.
– Currently, together with the Customs Chamber, we are starting work on the second stage of implementing centralized clearances, i.e., export clearance, based on the single national authorization already obtained. The second phase of implementation will also bring many benefits to customers and employees at every DHL Express Customs Agency – emphasizes Agnieszka Błaś, Director of International Operations at DHL Express (Poland).









