The paper addresses issues related to the assessment of tram traffic quality from the passenger’s point of view. Selected research results previously presented by other authors dealing with this subject in scientific papers are presented, as well as the results of our own research related to the simulation analysis of tram traffic performed using the RSEL digital simulator.INTRODUCTION
A well-functioning tram network allows for the rapid movement of large passenger flows within urban agglomerations, which is why trams are an important element of public transport in many cities.
Communication solutions using trams allow for the reduction of adverse features of urban transport related to traffic accidents and time losses due to road traffic congestion. An efficiently operating public transport system constitutes competition for individual transport. Only such solutions can become competitive and attractive enough to be implemented, which will allow for meeting specific requirements regarding traffic quality.
The task of transport companies is to provide transport services.
Only an attractive transport offer can be of interest to the customer-passenger. In the carriage of persons in public transport, the assessment of traffic quality is closely related to passenger preferences. These preferences can be presented in the form of an ordered set of criteria. They determine the choice of a specific way of satisfying a given need. The set of these criteria, after determining their importance, constitutes a preference pattern. The number of criteria for assessing traffic quality is not precisely defined.
Selected elements of tram traffic quality assessment important for the passenger are discussed in this paper.
1. ISSUES OF TRAFFIC QUALITY IN PUBLIC TRANSPORT
Quality is treated as a collective, dimensionless property, difficult to measure but capable of being described and determined quantitatively as the resultant intensity of factors affecting it (…)
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Source: Logistyka Magazine 4/2011