GEFCO Polska, one of the leaders in supply chain services for the industrial sector, has received the Golden Emblem in the Logistics Operator of the Year 2012 program, achieving the highest ratings in the annual customer satisfaction survey of TSL industry companies.
The Logistics Operator of the Year survey is conducted annually by the Data Group Consulting Research Agency and Eurologistics Publishing. Its purpose is to obtain objective information on the scope and quality of logistics services provided by companies in the TSL industry. In the 11th edition of the survey, GEFCO Polska became the undisputed leader of the ranking.
– The fact that we have been recognized by customers once again in the Logistics Operator survey cannot be a coincidence. I feel great satisfaction, but I am also aware that this is the result of the hard work of each of our employees. It is thanks to their daily effort that industrial enterprises rate our services so highly. This is even greater motivation for us to continue developing and constantly improving the quality of our service – summarizes the success Olivier Large, General Manager of GEFCO Polska. – We are entering 2013 additionally as a certified Authorized Economic Operator, which will allow us to meet our customers’ expectations to an even greater extent than before.
The gala ceremony, during which the results of the “Logistics Operator of the Year 2012” Research Program were announced, took place on December 14th at the Hotel SOFITEL Warsaw Victoria.
The survey comprehensively evaluates a company’s operations, determines its actual market position, and competitiveness. The data necessary for the survey is obtained through individual telephone interviews, during which researchers use a standardized questionnaire. The respondents are customers of TSL industry companies. Thanks to this, the information obtained is reliable and allows for the creation of a substantive report on the quality standard of services of TSL industry companies in Poland – participants of the Logistics Operator of the Year program.