DHL24, a platform for handling domestic shipments, is now available in a new “light” version prepared specifically for mobile device users. A new solution for e-shops has also been implemented – plugins that significantly speed up the connection to the platform and the placing of orders.
In Poland, the number of mobile device users – mobile phones, smartphones, and tablets – is systematically growing. Especially for them, DHL Express has prepared a “light” version of the DHL24 application. The new version has been graphically simplified to facilitate navigation and to make it more convenient to use on small or medium-sized mobile device displays. Customers no longer need to download and install an application on their phone or tablet. The system has been configured so that you simply need to enter the address www.dhl24.com.pl and, after logging in, you can already use the most important functions:
– ordering a courier,
– using shipment templates prepared based on individual preferences, which reduces the number of fields to fill in and speeds up the shipment pickup request,
– tracking the status of shipments ordered via DHL24,
– pricing shipments according to rates from an individual contract concluded with DHL Express. The price is provided based on only 3 guidelines – recipient’s postal code – sender’s postal code – type of service (DHL DOMESTIC EXPRESS 9:00, DHL DOMESTIC EXPRESS 12:00, Envelope shipments and those containing items up to 31.5 kg).
The content of the mobile version of DHL24 has been tailored to the specific needs of mobile device users who want to quickly and easily order a courier and then track what is happening with their shipment on its way from the recipient to the sender. Due to the specifics of mobile devices, the version does not contain elements that could affect the incorrect display of content, increase data download time, and thus increase the transfer costs associated with loading the page. The “light” version has been fully integrated with the full version of the application, which means that all actions performed on a mobile device are visible after logging into the full version of the DHL24 application, available at www.dhl24.com.pl.
The “light” version of the DHL24 service is available for all devices equipped with a mobile web browser that supports HTML, CSS, and JavaScript technology.
Plugins for online stores in the full version of the DHL24 application
Fast and secure delivery of a shipment is a very important element of how an online store is evaluated by its customers. That is why cooperation with a courier company that meets this expectation is so important. Within the full version of DHL24, two plugins have been prepared that significantly speed up the connection to the platform. Thanks to them, all e-shops built on Magento and PrestaShop platforms will be able to shorten the time of ordering a DHL courier to a few seconds. The installation of the plugins themselves is very simple. After installing them, the e-shop employee gains the ability to order a courier using the “Order DHL courier” button placed next to each order. Selecting it opens a window where you only need to confirm the customer’s address data automatically downloaded from the store’s database. Additionally, information about the order status appears with each order. A manual has also been prepared for e-shops showing how to create a similar plugin for other e-commerce platforms. The materials contain sample source codes with comments and detailed documentation.
– The number of customers placing orders via the DHL24 electronic customer service channel is systematically growing, by an average of 20% each month, and in September of this year, the DHL Domestic Electronic Customer Service Department accepted its millionth order. In response to such great interest among our customers, we are systematically developing the application. Now, by increasing its attractiveness, we have prepared a “light” version of this application for mobile device users, and thanks to the installation of additional plugins, we have enabled online stores to order our services even faster. We are sure that these new features will translate into an increase in the popularity of this application and will provide our customers with new opportunities – said Robert Sulich, Director of Sales and Marketing for Domestic Products at DHL Express (Poland).