The new R label features 3 partial barcode stickers:
– green sticker – to be placed on the registered mail posting receipt,
– yellow sticker – intended for postal carriers during the delivery phase to the recipient,
– blue sticker – intended for use on the “acknowledgment of receipt” if the customer chooses to use this complementary service.
All registered mail will be scanned during the posting and delivery phases. Post offices in Poland are equipped with appropriate barcode scanning devices. After sending a registered letter, customers will receive a posting receipt as before, but without a manually written number. Instead, the postal employee will affix a sticker with a barcode containing the tracking number onto the receipt.
The use of the new label means changes in customer service at the post office counter – faster service and shorter waiting times at the post office. It will also eliminate the possibility of errors when manually entering the letter number.
Significant changes will also occur during delivery. The recipient will acknowledge receipt by placing their signature on the delivery document – next to the barcode affixed by the postal carrier in the presence of the recipient. This action will meet personal data protection requirements: a barcode will appear on the delivery card in place of the recipient’s details.
Poczta Polska handles approximately 400 million registered items annually. The new solution is the implementation of a strategic initiative adopted by Poczta Polska until 2015.