On the occasion of the upcoming World Consumer Rights Day, the Office of Competition and Consumer Protection (UOKiK) would like to remind you about out-of-court dispute resolution methods. Ms. Małgorzata Krasnodębska-Tomkiel, President of UOKiK, has the pleasure to invite you to watch the live broadcast of the debate Why fight? Consumer and entrepreneur in an arbitration court. Mediators and arbitrators of arbitration courts will explain what the procedure looks like and present the most interesting cases from their practice. Representatives of the administration and business will, in turn, consider the possibility of improving the currently existing legal regulations.
Mediation and arbitration are procedures that enable the resolution of misunderstandings between an entrepreneur and a consumer. They allow for a quick and inexpensive resolution of a conflict without the involvement of a court. Unfortunately, in Poland, these possibilities are not fully utilized. The main barrier is low public awareness.
To learn how to resolve a dispute amicably, on March 15, 2011 (Tuesday) from 10:00 AM to 12:00 PM, simply visit the website.
program_debaty.pdf