According to research by the Sklepy24.pl website, as many as 67% of Poles are afraid to shop in e-stores. This worrying result is the consequence of increasingly frequent fraud and illegal activities on the Internet. Customers do not trust sellers, fearing that the offered product will not meet the required standards and, as a result, they will lose their money.
How, then, can you make sure that the shop where you are ordering is safe?
The first step is to verify the contact details that should be on the website. You must ensure that the seller’s name and address are up to date and that the company has identification data. You can also read opinions and comments from people who have shopped on a given website, or read the shop’s terms and conditions. However, if you have any doubts, it is worth asking professionals who will help you figure out whether shopping in a given store will be safe and whether the transaction will proceed without problems – all these and additional information are checked for you by the Jakkupować.pl portal.
The Jakkupować.pl website makes shopping easier, and since January 2011, it has also been providing information about shops that hold the electronic Euro-Label certificate.
The main goal of the Jakkupować.pl website is to advise consumers on making decisions during traditional and online shopping. On the site, we can find articles and tips on topics related to buying online, such as: what to pay attention to in order to match a product to your needs, how to choose products, and how and where to shop safely on the Internet. The Jakkupować.pl portal also offers a legal guide containing a set of tips that will help us avoid dishonest sellers and teach us how to assert our rights.
Since the beginning of this year, we can find out on the portal about shops that have the Euro-Label symbol, which proves that the terms of sale are compliant with the law and understandable to consumers, and that the seller respects consumer regulations and applies a code of good commercial practice. A customer of certified shops can be sure that the product will be delivered in accordance with the order, while in the event of irregularities in the transaction, they can use the complaint handling procedure provided by the Certification Body as part of out-of-court dispute resolution.
As Kinga Szewczyk, manager of the Polish section of Euro-Label, says – All sellers awarded the Euro-Label quality symbol have successfully completed our intensive verification process and are constantly subjected to new checks.
According to a TNS OBOP report, a Pole spends an average of 146 PLN per month on shopping in online stores. E-commerce is the fastest-growing industry in Europe and at the same time the largest cradle of fraudsters preying on the naivety of consumers. It is therefore worth arming yourself with knowledge about safe shopping so as not to fall victim to internet thieves.