In the Jungheinrich online store, you can purchase 27 basic spare parts – from the drawbar pin to the hydraulic unit. Parts are shipped via courier. They can also be collected in person at a selected Jungheinrich branch in Poland. The online store offers 3 payment options: bank transfer, cash on delivery to the courier, and cash upon collection at a branch. The idea of creating an online spare parts store was suggested by Jungheinrich’s own customers, who are keen on shopping online. Every order, before the parts are picked for shipment, is verified by Jungheinrich Service Department employees, who check the compatibility of the ordered part with the customer’s truck model. This additional work is time-consuming but helps avoid returns, subsequent shipments, or complaints. In addition to spare parts, all types of AM 22 hand pallet trucks can be purchased in the Jungheinrich online store.