The portal www.raben-group.com has been expanded to include a Customer Zone, which contains innovative solutions facilitating the exchange of information with service recipients. Companies cooperating with the Raben Group have access to up-to-date information regarding the latest promotions, new investments, newly opened routes, etc. Furthermore, they gain access to links to operational programs, all gathered in one place. Thanks to these, it is possible to, among other things, track the route of a shipment along with new reports offered by this application, check fuel and currency surcharges, and place orders online. Until now, the website functioned in eight languages. Currently, with customers from the Czech Republic and Slovakia in mind, the website has been expanded by two more languages. Interested companies located in these respective countries now have the opportunity to familiarize themselves with the Raben Group’s offer in their native language. The ergonomics of the website menu have been improved, making it clearer and more intuitive, facilitating access to the desired tab in two or three clicks. A quick contact option appears on every page. This information contains the contact details of the department or person to whom one can turn directly with additional questions. The HR section has been significantly expanded. People looking for work at the Raben Group will gain access to full information about recruitment processes, offered positions, and internship programs. Furthermore, thanks to a simple test, they can determine their level of customer-oriented attitude. In the Additional section, among other things, definitions of Incoterms, descriptions of the countries where the Raben Group has branches, useful links through which customers can reach other interesting information, and a glossary of terms used in offers, contracts, and correspondence of the Group’s companies have been placed.









