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InPost Parcel Lockers

On October 14, 2009, InPost launched a new postal service called Paczkomaty 24/7 (Parcel Lockers 24/7). Thanks to this, recipients can pick up their parcels at a special automated terminal.

Paczkomaty 24/7 is a system of postal lockers, similar in operation to ATMs, from which it is possible to collect a shipment at any time. After making purchases in an online store, the customer chooses delivery to a terminal, indicating the device located in the most convenient place for them. When the parcel arrives at the destination, the recipient receives an SMS or e-mail notification that the goods are ready for collection. The message includes a special code necessary to retrieve the correct shipment from the locker. The advantage of the new service is the convenient collection of e-purchases and delivery of the shipment within 2 business days from the date of dispatch. InPost ensures constant video camera monitoring, guaranteeing the safety of shipments in the lockers. Paczkomaty 24/7 are already used by such online stores as: Intymna.pl, Komputronik.pl, and Merlin.pl. There are already 150 terminals across the country. The company plans to launch another 150 devices in November 2009.