The ever-progressing globalization of various areas of life is visible all over the world. The market places increasingly higher demands on enterprises in terms of the level and efficiency of customer service.
High market competition forces everyone to take actions aimed at providing better customer service than the competition. It would be advisable for customer satisfaction to lead to the establishment of partnership ties and mutual loyalty. Customer loyalty can only be expected when the best mutual relationship between the parties is achieved […].
The article comes from the magazine “Logistyka” 2002\/1.<\/div>
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High market competition forces everyone to take actions aimed at providing better customer service than the competition. It would be advisable for customer satisfaction to lead to the establishment of partnership ties and mutual loyalty. Customer loyalty can only be expected when the best mutual relationship between the parties is achieved […].
The article comes from the magazine “Logistyka” 2002\/1.<\/div>
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