– Receiving the European Medal for the fourth time is a confirmation of the innovation of the services we offer. We always build our offer by meeting the expectations and needs of our customers – said Tomasz Buraś, CEO of DHL Express Poland. – As an international operator providing comprehensive logistics solutions, our primary goal is customer satisfaction. We are all the more pleased that this approach of DHL Express to customer service has been recognized once again.
The COD (Cash On Delivery) service consists of returning payment for shipped goods to the sender’s bank account or via postal order to their address within 5 business days of the delivery of the shipment to the recipient. The service can be used by business and private customers sending shipments with goods for which the recipient pays upon delivery. The COD service facilitates business operations and cooperation with subcontractors and business partners. Companies using the COD service are assured of receiving payment for goods delivered via DHL Express – hence, this service improves the financial liquidity of the company’s clients.
The European Medal is a non-commercial, nationwide initiative awarded by the Office of the Committee for European Integration and the Business Centre Club since 2000. Its goal is to distinguish and promote products and services offered by companies operating in Poland that meet European standards.