VidCom sp. z o.o. has introduced a new form of customer communication – the video call. There is already a first sales platform that provides video contact to its customers – Brutto.pl (www.brutto.pl). All stores gathered in the virtual shopping arcade
Brutto.pl can use the VideoStore for free, as part of their purchased periodic subscription. Customer contact with the
online store takes place via a video communicator, which is an integral part of the website. The application for operating the VideoStore is installed only by the seller on their computer.
The article comes from the magazine “e-Fakty” 5/2006.